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FAQ

Some Important FAQ's

Frequently Asked Questions

Loan

A: We provide: Personal Loans, Home Loans, Business Loans, Education Loans, Vehicle Loans, Gold Loans etc.

A: You can apply online by: Visiting our website and selecting the loan type. Filling out the application form with necessary details. Submitting the required documents. Our team will review your application and get in touch with you.

A: Generally, you will need: Identity proof (Aadhaar, PAN, etc.). Address proof. Income proof (salary slips, bank statements, or IT returns). Any additional documents as per the loan type.

A: Loan approvals typically take between 24 to 72 hours, depending on the type of loan and the documentation provided.

A: Yes, we offer flexible prepayment options. Terms and conditions may vary based on the loan type.

A: Use our EMI Calculator on the website to estimate your monthly installments. Simply input the loan amount, tenure, and interest rate.

A: Eligibility criteria vary based on the loan type, but common factors include:
Age (typically 21–65 years). Steady income source. Good credit score. Required documents in place.

A: Absolutely! You can manage all your financial needs, from securing insurance to availing loans, all in one place.

A: Yes, a good credit score improves your chances of loan approval. However, we also offer customized solutions for those with low credit scores.

A: No, Just Paisa believes in complete transparency. All charges will be communicated upfront.

A: We prioritize your privacy and use state-of-the-art encryption to ensure your personal and financial data is safe.

Insurance

A: Health insurance covers: Hospitalization expenses (cashless or reimbursement). Pre- and post-hospitalization costs. Daycare treatments. Critical illnesses (if included in the plan).

A: Yes! We offer family floater plans that cover multiple family members under a single policy.

A: Pre-existing diseases are usually covered after a waiting period, which varies by policy.

A: Term Life Insurance: Provides coverage for a specific period. If the policyholder passes away during this period, the nominee receives the sum assured. Whole Life Insurance: Offers lifetime coverage along with investment benefits.

A: Consider your financial responsibilities, income, family’s future needs, and debts. Our insurance experts can help you calculate the ideal coverage amount.

A: Yes, as per the law, every vehicle must have at least third-party liability insurance. Comprehensive plans offer additional coverage for damages and theft.

A: Comprehensive insurance covers: Damages due to accidents. Theft. Natural disasters like floods and earthquakes. Third-party liabilities.

A: Yes, most insurers allow policy transfers. Contact us for assistance.

A: Travel insurance typically covers:
Medical emergencies during your trip.
Trip cancellations or delays.
Loss of baggage or travel documents.
Emergency evacuation and repatriation.

A: Yes, we offer travel insurance for both domestic and international trips.

A: It’s best to purchase travel insurance as soon as you book your trip.

A: Home insurance provides coverage for: Structural damage to your house due to fire, earthquakes, or floods. Loss or damage to home contents like furniture, appliances, and valuables.

A: Yes, we offer plans specifically for home contents.

A: We provide insurance for all types of businesses, from small startups to large enterprises. Plans are customized based on your business’s unique needs.

A: Liability insurance covers legal claims arising from accidents, injuries, or property damage caused by your business operations.

A: Filing a claim is easy with Just Paisa. Follow these steps: Notify us immediately via phone or email. Submit the required documents, such as claim forms, invoices, or reports. Our team will process your claim and keep you updated.

A: Yes, most policies offer a free-look period during which you can cancel and receive a refund. Terms and conditions apply.

A: We accept payments through credit/debit cards, UPI, net banking, and wallets.

A: Yes, we offer discounts for bundled policies, long-term plans, and early renewals. Check with us for ongoing offers.